Shipping policy

 

Digital Delivery Policy

Thank you for choosing The MoveLab. All of our programs are digital products, which means there is no physical shipping involved. You will receive access to your purchase immediately and electronically.

1. Instant Delivery
Once your purchase is confirmed, you will receive an automated email containing:

Access Links: Direct links to stream your guided exercise videos on Vimeo.
Download Links: A link to download your program’s 15 or 16-page PDF guide for easy reference.

2. Accessing Your Content
Your digital content is designed to be accessible on any device, including smartphones, tablets, and computers.

Login Information: Some programs may require you to log into a secure area using the credentials provided in your confirmation email.

Storage: We recommend downloading and saving your PDF guides to your device immediately to ensure you have permanent offline access.

3. No Shipping Fees
Because these are digital goods, there are zero shipping costs associated with your order, regardless of your location.

4. If You Don't Receive Your Email

Digital delivery is usually instantaneous. If you do not see your confirmation email within 10 minutes:

Check your Spam/Junk folder.

Ensure the email address provided at checkout was correct.

If you still cannot find your access links, please contact us at janavolschenk7@gmail.com.